Increasing data allowances on mobile devices to support disadvantaged children

The government have introduced a scheme temporarily increases data allowances for mobile phone users on certain networks. This is so that children and young people can access remote education if their face-to-face education is disrupted.

Who can get help

Schools, trusts and local authorities can request mobile data increases for children and young people who meet all 3 of these criteria:

    • do not have fixed broadband at home
    • cannot afford additional data for their devices
    • are experiencing disruption to their face-to-face education

Children with access to a mobile phone on one of the following networks might be able to benefit:

    • EE
    • O2
    • Sky Mobile
    • SMARTY
    • Tesco Mobile
    • Three
    • Virgin Mobile
    • Vodafone

Other providers may join the scheme at a later stage.

When help is available

Schools, trusts and local authorities can request mobile data increases when schools report a closure or have pupils self-isolating.

They can also make requests for children who cannot attend school face-to-face because:

    • they’re clinically extremely vulnerable
    • restrictions prevent them from going to school

How to request a mobile data increase

For each request, we need to know:

    • the name of the account holder
    • the number of the mobile device
    • the mobile network of that device (for example Three)

If your child qualifies for this scheme and you would like us to apply for this scheme please read the Privacy Information then complete the Microsoft Form though the link below.